Sheer Curves Plus Size Clothing Online Stores Terms and Conditions
Returns, Exchanges, Credits & Refunds
Returns and Exchanges Policy for all Products ( For health reasons this excludes all Body Products, Jewellery, Nightwear & Lingerie, not including bras).
Please choose colour and size carefully - we provide sizing information with our product details to help you choose. If you have any queries about colours or sizing before purchase, please contact us at enquiries - it pays to "measure twice - buy once".
Please note that exchanges incur a standard delivery fee to cover restocking and delivery. This will depend on whether you live rural/non rural or overseas.
We believe in the quality of our merchandise.
In the rare event that you are not fully satisfied with your purchase, please return the unworn and unaltered item(s) in the original condition and with all tags attached within 7 days (for NZ orders), or within 21 days (for International Orders) of its arrival. When we receive the item(s), we will either credit the original form of payment, issue store credit or exchange for desired items if they are available.
Please note, if the goods are returned in a less than new condition, including smelling of cigarette smoke/cooking odours and not within the other terms mentioned above, we have the right to refuse the item and send it back to you at your expense without refund, credit or exchange.
All delivery/packaging & handling fees are non refundable.
In the case of refund back to your credit card, restrictions by the credit card banking process mean that the full amount that you paid for your item/items including shipping will be refunded back into your credit card however then the amount for shipping + any unreturned product will again be taken back out immediately upon actioning of the refund. This may then result in more than 1 transaction showing on your statement.
Returns, credits & exchanges or refunds will be processed within 5 business days after we receive the returned garment (s)
Important information when returning:
Any items for return should be sent to our physical delivery address rather than to our Post Office Box. For details of where to send the item, please contact us for further info. This will also make us aware that the item is being returned.
Please return the invoice that was sent to you via email.
We are not responsible for lost returns.
Once we receive the garments, we will notify you within 5 business days via your email address on record of the refund, credit or exchange.
We will also email you within 5 working days to notify you if the selected exchange items are not in stock in the size/colour selected.
Maintaining your privacy and security
Sheer Curves Limited (Sheer Curves Online Store is a division of Sheer Curves Limited) acknowledges the importance of maintaining your privacy and the security of your personal information. Information collected from our online shop is used to: allow you to order our products and services, participate in special promotions, improve the site by observing the pages and products that are most popular, personalise the delivery of information and recommended products and services to you. Your personal information may also be used to create statistics about our online shop so we can measure our performance. These statistics do not contain any information that could identify you personally. We do not sell your personal information to any organisation,for any purpose without your prior permission.
Who may have access to your personal information?
Strict controls are maintained over access to personal information that you share with us. Sheer Curves Ltd strictly controls access to your personal information to employees who need this information to serve you, or to the employees who analyse our performance to measure and improve our online shop.
Does this website use cookies?
Your web browser places cookie files on your computer's hard drive. This site uses cookies to remember information you provided so you don't have to continuously re-enter the same information each time you visit this website. Cookies also help us to understand which areas are most popular by showing us how people use this online shop, allowing us to continually improve our services and products.
Your personal information is secure!
Sheer Curves Ltd believes that securing your personal information is a very important part of our job. That means that your password and personal information are always secure with us.
Getting your consent.
By using this website you are consenting to the collection and use of personal account information by Sheer Curves Limited for the purposes set out in this policy.
Changes to this privacy policy.
All changes will be posted within this website promptly to inform visitors of what is collected and under what circumstances it may be disclosed.
Terms of Use.
Sheer Curves Limited and its affiliates provide their services to you subject to the following conditions. If you visit or shop at our Sheer Curves website, you accept these conditions. Please read them carefully. In addition, when you use any current or future Sheer Curves Limited service or visit or purchase from any business affiliated with Sheer Curves Limited, whether or not including in this website, you also will be subject to the guidelines and conditions applicable to such service or business.
Privacy.
Please review our Privacy Notice, which also governs your visit to our Sheer Curves website, to understand our privacy practices.
Ownership of Goods.
Orders are not binding upon Sheer Curves Limited until accepted by us. We remain the owners of the products we supply to you until you have paid in full all amounts that you owe to us for all the products. We will only hold goods for 7 (seven) business days from the time of order until payment is received (plus any additional time while funds clear). If no payment is received within seven days of your order, goods in short supply may be released for other sales.
Colours and Representations.
Different computer screens may display colours slightly differently and so the images on this site are to be used as a representation of the products appearance only.
Additionally, manufacturers reserve the right to change colours and featjures of the products without notice. When we are made aware of these changes, we will update the website to match, but sometimes this means that colours and features of the products supplied may differ from those given on this site.
Copyright.
The text and images of people or places displayed on the site are the property of either Sheer Curves Limited or a third party. The use of these images and/or text by you, or anyone authorised by you, is prohibited unless you contain the express, written permission of Sheer Curves Limited. Any unauthorised use of these images and/or text may violate copyright lawas, trademark and servife mark lawas, the lawes of privacy and publicity, and communications regulations and statutes. the trade marks, logos , and service marks (collectively the Trademarks") displayed on the site, and the graphics for Sheer Curves Limited, are registered and unregistered Trademarks of Sheer Curves Limited and others. No Trademark displayed on the site may be used without the written permission of the party that owns that Trademark. Sheer curves Limited will aggressively enforce its intellectual property rights to the fullest exten of the law, including the seeking of criminal prosecution where authorised.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of Sheer Curves Limited or its content suppliers and protected by international copyright laws. All software used on this site is the property of Sheer Curves Limited or its software suppliers and protected by international copyright laws.
Sheer Curves Limited and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, email us your complaint.
License and Site Access.
Sheer Curves Limited grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it,or any oprtion of it, except with express written consent of Sheer Curves Limited. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portions of this site may not be reproduced, duplicated, copied, sold, resold, visited, or exploited for any commerical purpose without express written permission of Sheer Curves Limited. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Sheer curves Limited and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising Sheer Curves Limiteds name or trademarks without the express written consent of Sheer Curves Limited. Any unauthorised use termainates the permission or license granted by Sheer Curves Limited. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Sheer Curves Limited so long as the link does not portray Sheer Curves Limited, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any Sheer Curves Limited logo or other proprietary graphic or trademark, as part of the link without express permission.
Your Account/Information
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Sheer Curves Limited only sells prducts to adults, over 18 years of age. If you are under 18, you may use Sheer Curves Limited only with involvement of a parent or guardian. Sheer Curves Limited and its affilliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Reviews, Comments, Communications and Other Content
If the facility is available, visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of the content. Sheer Curves Limited reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Sheer Curves Limited and its affiliates a nonexlusive, royalty-free, perpectual, irrevocable, and fully sublicensable right to use, reproduce. modify, adapt, publish, translate, create derivative words from, distribute, and display such content throughout the world in any media. You grant Sheer Curves Limited and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that the use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Sheer Curves Limited or its affiliates for all claims resulting from content you supply. Sheer Curves Limited has the right but not the obligation to monitor and edit or remove any activity or content. Sheer Curves Limited takes no responsibility and assumes no liability for any content posted by you or any third party.
Errors and Omissions Excepted. Sheer Curves Limited will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.